Terms of service

1. Who these terms apply to

These terms apply to anyone who accesses tresora.io, anyone who uses the Tresora platform under a customer account, and anyone who engages with us in a pre-contract capacity such as a demo, evaluation, or pilot. Any paid engagement is additionally governed by the commercial agreement signed with Tresora, which prevails in case of conflict with these terms for that engagement.

2. The service

Tresora provides a financial control layer for treasury operations. The service currently includes, among other capabilities, bank, ERP, and payment data ingestion, reconciliation, payments execution, risk tracking, and operational reporting. The exact scope made available to a given customer is defined in the commercial agreement signed with that customer.

This website provides public marketing content, product documentation, and company information. It does not, by itself, grant access to the platform. Access to the platform is granted only through an authenticated account.

3. Access and accounts

Access to the platform requires an account and is granted under a separate commercial agreement with Tresora. This website is publicly accessible without an account.

You are responsible for the confidentiality of your credentials, for any activity carried out through your account, and for keeping contact information associated with the account up to date. Notify us promptly of any suspected unauthorized access at Click to reveal email so we can help contain the issue.

4. Acceptable use

You agree not to use the website or the platform to do any of the following.

• Attempt to circumvent authentication, rate limits, security controls, or intended access boundaries.
• Reverse-engineer, probe, or benchmark the platform other than as expressly permitted by a commercial agreement with us.
• Introduce malicious code, attempt denial-of-service, or otherwise interfere with the availability of the service for other users.
• Scrape content at a volume or velocity that burdens the infrastructure, other than to the extent permitted by our robots directives for compliant search and knowledge crawlers.
• Use the service in a way that violates applicable laws, infringes third-party rights, or attempts to submit content that does not belong to you or your organisation.
• Misrepresent who you are, impersonate another person or entity, or submit deliberately false information through forms, demo requests, or support channels.

5. Your content and data

Where a customer uploads, transmits, or otherwise makes available data to the Tresora platform, that data remains the property of the customer. Tresora receives a limited license, solely as necessary to provide the service, maintain security, and comply with applicable law. Further details are set out in the data processing agreement signed with each customer.

You are responsible for the accuracy, legality, and integrity of any content you provide to Tresora through the website or the platform. You warrant that you have the necessary rights and authorisations to provide that content and to permit the processing described in these terms and the relevant agreement.

6. Intellectual property

The Tresora platform, the website, the documentation, trademarks, logos, and all associated intellectual property remain the exclusive property of Tresora and its licensors. Nothing in these terms, and nothing about your access to the website, transfers any ownership, title, or license beyond the limited right to use the site for its intended informational purpose.

Screenshots, text, and other material appearing on this website may not be reproduced, distributed, or modified for commercial purposes without prior written permission, other than for customary purposes such as industry analyst research and journalism, and subject to fair dealing or fair use where applicable.

7. Third-party services

The platform integrates with third-party systems operated by your organisation or third parties — banks, ERPs, payment providers, and similar — at your instruction. We are not responsible for the content, availability, security, or practices of those third-party systems. Any relationship between you and a third-party provider is governed by the agreements you have with that provider.

8. Confidentiality

Information designated as confidential, or that would reasonably be understood as confidential given its nature — including non-public information exchanged in the context of a commercial evaluation or engagement — is treated as confidential. Each party will protect the other party's confidential information using at least the same care it uses to protect its own confidential information, and in no case less than reasonable care. Customer data processed within the platform is governed by the applicable data processing agreement.

9. Feedback

If you send us feedback, suggestions, or ideas about the service, we are free to use that feedback without restriction and without obligation to you. We will not publicly attribute your feedback without your permission. Sharing feedback does not create any employment, partnership, agency, or joint-venture relationship.

10. Availability and changes

We work hard to keep the platform and the website available and functional, but we do not guarantee uninterrupted availability. Scheduled maintenance, third-party outages, force majeure events, and other operational realities may cause interruptions from time to time.

Features, scope, pricing, and supported integrations may evolve over time. Material changes affecting paying customers are communicated in advance as required by the commercial agreement and, where relevant, in a manner proportionate to the change. Changes to this website's public content happen on an ongoing basis and do not require prior notice.

11. Disclaimer of warranties

To the fullest extent permitted by applicable law, the website and the public content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Nothing on this website constitutes legal, financial, tax, or investment advice. For the platform, warranties are exclusively those set out in the commercial agreement signed with the customer.

12. Limitation of liability

To the maximum extent permitted by applicable law, Tresora is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of this website, including loss of profits, loss of revenue, loss of data, or business interruption, even if Tresora has been advised of the possibility of such damages.

Liability related to the platform itself is governed by the commercial agreement signed with each customer. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.

13. Indemnification

You agree to defend, indemnify, and hold harmless Tresora and its affiliates, officers, and employees from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these terms, your misuse of the website, or your violation of any law or third-party right in connection with your use of the website.

14. Term and termination

These terms apply from the moment you first access the website and continue while you continue to access it. We may, at our reasonable discretion, suspend or terminate access for any user who breaches these terms or uses the service in a manner likely to cause harm to the service, to other users, or to us.

Termination or suspension of website access does not by itself terminate a separate commercial agreement covering platform access; such agreements are governed by their own term and termination provisions.

15. Governing law and disputes

These terms are governed by the laws of the jurisdiction in which Tresora is incorporated, without regard to its conflict-of-law rules and without prejudice to any mandatory consumer protection provisions that may apply to you where you reside.

Before escalating any dispute arising from your use of this website, we encourage you to contact us at Click to reveal email so that we can try to resolve the matter informally. If an informal resolution cannot be reached, any dispute will be submitted to the competent courts of the jurisdiction in which Tresora is incorporated.

16. Miscellaneous

Several standard provisions.

• Entire agreement — these terms, together with any policies referenced here and any commercial agreement separately signed, constitute the entire agreement between you and Tresora regarding the website, and supersede any prior understandings.
• Severability — if any provision of these terms is held unenforceable, the remaining provisions remain in effect and the unenforceable provision is modified only to the extent necessary to make it enforceable.
• No waiver — our failure to enforce any right or provision of these terms is not a waiver of that right or provision.
• Assignment — you may not assign your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to any successor or affiliate.
• Independent parties — nothing in these terms creates any agency, partnership, employment, or joint-venture relationship between you and Tresora.
• Notices — we may send notices to the email address you provided. Notices to us should be sent to Click to reveal email.

17. Changes to these terms

We may update these terms from time to time. The revision date at the top of the page always reflects the current version. Material changes affecting continued website access will be highlighted; continued use of the website after the effective date of a change constitutes acceptance of the updated terms.

18. Contact

Questions about these terms: Click to reveal email.